ezgreen

Legal

Privacy Policy

Last updated September 10, 2026

Effective date: October 12, 2026

This Privacy Policy describes how ezGreen LLC, a Georgia limited liability company ("ezgreen," "we," "us," or "our"), collects, uses, and shares information when you visit www.ezgreen.app, use the ezgreen web application, or use the ezgreen desktop application (together, the "Services").

The short version

Preparing forms keeps your application data on your device. Attorney review requires you to share the materials you choose.

Everything you type into the ezgreen application to prepare your forms (names, dates of birth, Social Security numbers, addresses, immigration history, financial details, and every other answer) is stored locally in your browser or on your computer. It is not transmitted to our servers, and we have no ability to view those local records. We hold information needed to run your account, process your purchase, administer review services, and provide support. If you choose attorney review, you send selected materials through the channel agreed with the attorney. Booking does not automatically upload your app files.

1. Information we collect

Information we do NOT collect

The app does not automatically send us the contents of your immigration forms. This includes your Social Security number, date of birth, passport and immigration document numbers, address history, employment history, family information, and any other answer you enter while preparing your application. Your local application records remain on your device unless you choose to share them. If you clear your browser data or lose your device, we cannot recover it, so we encourage you to use the application's export feature to keep your own backup.

Account information

When you create an account, we collect your email address. Authentication is handled through our infrastructure provider, Supabase, which stores your credentials in secure, hashed form. We never see your password.

Purchase and license information

When you buy a license, our payment processor, Stripe, collects your payment details (card number, billing address) directly. We do not receive or store your full card number. We keep a record of your purchase (product, price, date), your license key, and limited technical information used to enforce activation limits on the desktop application.

Attorney review and appointments

For purchased review services, we keep a service number, the associated license and product, the purchased scope, service status, and relevant appointment and completion times. These records help verify your purchase and administer the service. They are separate from the contents of your application files.

When booking through Google Calendar, you provide the appointment details requested there, including your name, email, and service number. The attorney and their scheduling provider receive the information you submit. Do not put your full license key, decryption key, or immigration documents into the booking form.

You provide review materials directly through the delivery channel agreed with the attorney. The attorney's handling of those materials is subject to their own practices and applicable terms. Opening the booking page does not send files from the ezgreen app.

Support communications

If you contact us through the in-app support widget or by email, we receive your email address and the content of your messages so we can respond.

Usage and log data

Like most online services, our servers automatically record basic technical information such as IP address, browser type, pages requested, and timestamps. We use Vercel Web Analytics, a privacy-friendly, cookieless analytics service, to understand aggregate site traffic. It does not use advertising cookies and does not track you across other websites.

Advertising measurement

We advertise ezgreen on Google. The Google Ads tag runs on our website, and when you arrive from one of our ads it records the click identifier Google added to the link, so we can learn which ads bring people here and are worth paying for. We do not send Google your name, email address, or anything you enter into the application.

Cookies

We use essential cookies, those required to keep you signed in and to operate checkout and the support widget, and advertising measurement cookies set by the Google Ads tag described above. We do not use our own cross-site tracking cookies, and we do not run advertising on this site.

2. How we use information

We use the information described above to:

  • create and maintain your account and validate your license;
  • process payments and send purchase confirmations and receipts;
  • respond to support requests;
  • verify review purchases, coordinate appointments, and record service delivery;
  • send important service notices, such as security alerts, changes to these terms, or notices that a USCIS form edition supported by ezgreen has changed;
  • send occasional product updates, which you can opt out of at any time via the unsubscribe link in each message (you cannot opt out of transactional notices such as receipts and security alerts);
  • monitor, protect, and improve the Services.

3. How we share information

We do not sell your personal information. The only information shared for advertising is the ad-measurement data described in Section 1: Google is told that an ad click led to a visit, never who you are or what you entered in the application. We share information only in these situations:

  • Service providers. We use a small number of vendors to operate the Services, each of which receives only what it needs: Supabase (account authentication, license, and service records), Stripe (payment processing), Cloudflare (email delivery), Vercel (website hosting and cookieless analytics), Google (advertising measurement on our marketing pages and appointment scheduling when you use the booking page), and Featurebase (customer support messaging). Each provider is bound by its own contractual and legal obligations to protect your data.
  • Partner attorney. Review purchase and service details are used to verify your eligibility and coordinate delivery with the attorney. You choose and send the application materials for review through the agreed channel; the app does not automatically forward your local records.
  • Legal requirements. We may disclose information if required by law, subpoena, or court order, or where necessary to protect the rights, safety, or property of ezgreen, our users, or others. Where lawful and practical, we will notify you before disclosing your information.
  • Business transfers. If ezgreen is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or in how your information is handled.
  • With your consent. For example, if you ask us to publish a testimonial.

4. Payment processing

Payments are processed by Stripe, Inc. Your payment details are transmitted directly to Stripe and are governed by the Stripe Privacy Policy. We may see the last four digits of your card and your billing postal code for fraud prevention and support purposes, but we never store your full card number.

5. Data retention and deletion

We keep account, purchase, and review service records for as long as your account is active and as long as needed to comply with tax, accounting, and legal obligations. You may request deletion of your account and associated personal information at any time by emailing support@ezgreen.app. We will honor the request except where we are legally required to retain certain records (for example, purchase records for tax purposes). Clearing the application's local data removes the copy on your device. It does not delete materials you previously sent to the attorney. Contact the attorney about their copies, or support@ezgreen.app for help with account and service records.

6. Your privacy rights

Regardless of which state you live in, you may:

  • Access the personal information we hold about you;
  • Correct inaccurate information;
  • Delete your personal information, subject to legal retention duties;
  • Opt out of marketing emails at any time.

To exercise any of these rights, email support@ezgreen.app. We will respond within the time required by applicable law. We do not sell personal information. Some privacy laws treat the ad-measurement cookies described in Section 1 as sharing for cross-context behavioral advertising; you can opt out by emailing us, by blocking third-party cookies in your browser, or through Google's own ads settings at adssettings.google.com. We will not discriminate against you for exercising your rights.

Residents of California, Colorado, Connecticut, Texas, Virginia, and other states with consumer privacy laws may have additional statutory rights, including the right to appeal a denied request. California residents may also request information about disclosures to third parties for direct marketing under Civil Code Section 1798.83; because we do not make such disclosures, our response will confirm that none occurred.

7. Security

We use administrative, technical, and physical safeguards appropriate to the small amount of personal data we hold, including encryption in transit, hashed credentials, and access controls at our infrastructure providers. The app does not automatically upload your local application records. Materials you choose to send for review are handled through the agreed delivery channel. That said, no method of transmission or storage is completely secure. If a breach affecting your personal information occurs, we will investigate, notify you as required by applicable law, and take reasonable steps to mitigate harm.

8. Children's privacy

The Services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact support@ezgreen.app and we will delete it.

9. Where data is processed

We are a United States company, and our service providers process data in the United States. By using the Services, you understand that the limited personal information we collect is processed in the United States.

10. Third-party websites

The Services link to third-party websites, such as uscis.gov and our vendors' sites. Those sites have their own privacy policies, and this Policy does not apply to them.

11. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify registered users by email and post a prominent notice on ezgreen before the changes take effect. The effective date at the top of this page shows when it was last revised.

12. Contact us

Questions or requests about this Policy: support@ezgreen.app

ezGreen LLC is a limited liability company organized in the State of Georgia, USA.